Q: Do you ship worldwide?

We currently ship to the U.S. and Canada. For other countries and regions, please review our Shipping & Delivery Info page for more information.

Q: What’s your processing time?

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.  

Q: How can I track my order?

Once your item is shipped, we will send you a confirmation email with a tracking number. Once a package is on its way to you via standard shipping, it will typically arrive within 2 to 5 business days.

Q: How can I cancel my order?

Please note once an order has been placed, it cannot be modified or cancelled upon our shipping policy.

Q: What’s your return policy?

ARJ accepts a return of unused merchandise with original packaging within 7 calendar days from the date of delivery. For more information, please visit our Returns & Exchanges policy. 

Q: Do you offer gift cards for your store?

We do! ARJ Los Angeles offers E-Gift Cards, for redemption on our site. Our digital gift cards have no additional processing fees and never expire.


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